FAQs

Expert dental care for a better quality of life and the smile you deserve.

Frequently Asked Questions

Frequently Asked Dental Questions in Stellenbosch

Have a question about your dental care? Below, we answer a few of the most frequently asked questions. If you don’t find the information you’re looking for below, do not hesitate to contact our knowledgeable and helpful staff today!

Do I really have to go to the dentist every six months? Do I need x-rays at each visit?

How often should I go for a check-up?

At Stellenbosch Dental Studio we believe in preventative care. The goal is to catch small problems early. For many people, this means a dental exam every six months. Your dentist may suggest that you visit more or less often, depending on how well you care for your teeth and gums, problems you have that need to be checked or treated, how fast tartar builds up on your teeth, etc.

There are a few questions that you can ask yourself to gauge your oral health, such as:

Do I floss every day?

Do I brush my teeth twice a day with a fluoride toothpaste?

Do I eat a well-balanced diet, including food from all food groups, and limit sweets and sticky foods?

Do I smoke?

Do I have a history of cavities or gum disease?

Is my overall health good?

The answers to these questions will help you and your dentist decide how often you need to visit for dental exams.

Do I need x-rays at each visit?

The need for x-rays also depends on your oral health. A healthy adult who has not had cavities or other problems for a couple of years probably won't need x-rays at every appointment. If your dental situation is less stable and your dentist is monitoring your progress, you may require x-rays more frequently.

Dental x-rays deliver very little radiation; they are a vital tool for your dentist to ensure that small problems don't develop into bigger ones.

We recommend you ask your dentist if you are not sure why a particular x-ray is being taken.

Can I have a dental check-up when I'm pregnant?

It is important to maintain regular checkups during pregnancy because pregnant women with gum disease are at increased risk for premature births and low-weight babies. Dental decay is a communicable disease that can be passed from mother to child. Therefore, it's important to reduce the degree of bacteria in the mother’s mouth, and to treat her cavities before the birth of the child.

When should I take my child to the dentist for their first visit?

Your child's first teeth erupt around 6 months old. For the prevention of dental problems, Stellenbosch Dental Clinic recommend your child visit the dentist at 1 year of age. This first visit will help your child to become acquainted with our office and develop a relationship with the doctor and staff, and is also a chance to help educate parents to properly care for their child's teeth.

What can I do about bad breath?

Brushing and flossing are the first steps to eliminating bad breath. Brushing and flossing remove bacteria responsible for creating odorous sulphur compounds and the food they feed on.

However, bacteria also hide also on the tongue under a layer of mucous and can create odours. It is best to brush your tongue daily or you may want to consider a tongue scraper. Both are extremely effective at removing this protective mucous layer from the back of the tongue.

There are products available to treat bad breath such as toothpastes and mouthwashes containing chlorine dioxide. The chlorine dioxide neutralises the odorous sulphur compounds, instead of simply covering up the odour.

Infections in your teeth and gums can also cause bad breath and foul tastes in your mouth. Regular check-ups to monitor your oral health ensure that problems of this nature are treated by the dentist or hygienist, allowing you to have peace of mind during personal contact or intimate moments.

Which is better, a manual toothbrush or an electric toothbrush?

Research shows that both powered and manual toothbrushes are equally effective when used properly.

The best way to be sure you are caring for your teeth properly is to discuss your homecare and needs with your dentist or hygienist.

How effective is whitening toothpastes?

All toothpastes help remove surface stains through the action of mild abrasives. Some whitening toothpastes contain gentle polishing or chemical agents that provide additional stain removal. Whitening toothpastes can lighten your tooth's color by about one shade.

In contrast, light-activated whitening conducted in your dentist's office can make your teeth three to eight shades lighter.

I suffer from dental anxieties and phobias, what can I do?

We specialise in treating the nervous patient. With more than 30 years’ dental experience, caring for patients of all ages you can approach your visits calmly and with confidence.

Our professional, caring team will discuss the options available to ensure that you are as comfortable as possible.

 

Payment Policy



When will I find out the cost?

Although it is possible to advise you of costs over the phone, it is not possible to provide you with a comprehensive treatment plan that relates to your specific issues. We recommend seeing you first to discuss and evaluate your needs.

We endeavour at all times to discuss treatment options together, so that we can come to an agreement about what’s best and within your budget before we commence any dental work. /p>

Does your practice charge medical aid rates?

The proportion of dental fees covered varies vastly between medical aids. We suggest you enquire with your medical aid as to how they pay dental fees for ease of your financial planning.

We always give quotes before the commencement of any dental work.

A detailed statement with proof of payment will be given to you to enable you to submit your claim to your medical aid.

Dr. Neethling charges medical aid rates for most procedures.

Payment Policy

Our standard policy is that payment of your account is due on the day of your treatment.

It is the patient’s responsibility to submit claims to their medical aid provider. A detailed statement with proof of payment will be given to you to enable you to submit your claim to your medical aid.

We are a student-friendly practice and will make the necessary arrangements with parents/guardians regarding payment of accounts.

Please talk to our friendly staff about the options available.

Payment can be made via:

Credit card

Debit card

EFT

Cash

Cheque

Do not hesitate to contact our knowledgeable and helpful staff today!